Bug ID 610122: Hotfix installation fails: can't create /service/snmpd/run

Last Modified: Feb 13, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 13.0.0

Fixed In:
13.0.0 HF1, 12.1.3.2

Opened: Aug 10, 2016
Severity: 3-Major
Related AskF5 Article:
K04307310

Symptoms

Hotfix installation fails with RPM transaction errors. The system posts several errors similar to the following in /var/log/liveinstall.log: info: RPM: can't create /service/snmpd/run at usr/share/perl5/vendor_perl/daemon.pm line 99.

Impact

It is not possible to perform a hotfix installation to a 12.x volume from 11.6.0 after the 12.x volume has been booted.

Conditions

12.x hotfix installation from 11.6.0 on top of a 12.x base image that was previously booted.

Workaround

- Install the hotfix directly to a new slot which has not been booted into before using a command similar to the following: tmsh install sys software hotfix 12.1.0-hf1 create-volume volume HD1.4

Fix Information

None

Behavior Change