Bug ID 610243: HTML5 access fails for Citrix Storefront integration mode with gateway pass through authentication

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1

Fixed In:
11.6.1 HF2, 11.5.4 HF3

Opened: Aug 11, 2016
Severity: 3-Major

Symptoms

HTML5 client can not be used to access the published applications or desktops. HTML5 client access displays returns blank/black screen and displays "Can not connect to the server".

Impact

HTML5 client can not be used to access the published resources

Conditions

APM is configured Citrix Storefront integration mode. And in Storefront html5 client access is enabled.

Workaround

None

Fix Information

HTML5 client can be used to access the published resources.

Behavior Change