Bug ID 610243: HTML5 access fails for Citrix Storefront integration mode with gateway pass through authentication

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,

Fixed In:
11.6.1 HF2, 11.5.4 HF3

Opened: Aug 11, 2016

Severity: 3-Major


HTML5 client can not be used to access the published applications or desktops. HTML5 client access displays returns blank/black screen and displays "Can not connect to the server".


HTML5 client can not be used to access the published resources


APM is configured Citrix Storefront integration mode. And in Storefront html5 client access is enabled.



Fix Information

HTML5 client can be used to access the published resources.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips