Bug ID 610360: Browser cache cleanup may be required for endpoint check to work

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Opened: Aug 11, 2016

Severity: 3-Major

Symptoms

Attempting to run APM endpoint check, browser shows "Checking Client.." and does not complete the operation. In some cases, you might need to clean JavaScript cached in the browser to run endpoint check.

Impact

Cannot finish connecting to APM

Conditions

- BIG-IP is upgraded to 13.0 - Connect to APM within an hour of connecting to a system running an older version of APM.

Workaround

Clean browser's cache and connect again.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips