Bug ID 610582: Device Guard prevents Edge Client connections

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:
13.1.0, 12.1.3.2, 11.6.3, 11.5.6

Opened: Aug 12, 2016

Severity: 3-Major

Symptoms

When Device Guard is enabled, BIG-IP Edge Client cannot establish a VPN connection.

Impact

Clients are unable to establish a VPN connection.

Conditions

-- Clients running Windows 10. -- Device Guard enabled. -- Attempting to connect using the Edge client.

Workaround

As a workaround, have the affected Edge Client users disable Device Guard. Note: Previously, Device Guard was disabled by default. Starting with the Windows 10 Creators Update, however, Device Guard is enabled by default.

Fix Information

The F5 VPN Driver is recertified and is now compliant with Microsoft Device Guard, so that Edge Client users can now establish a VPN connection as expected.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips