Bug ID 611327: Using an established app tunnel may display a Java exception error message.

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Aug 16, 2016

Severity: 4-Minor

Related Article: K35559723

Symptoms

As a result of this issue, you may encounter one or more of the following symptoms: When users attempt to use the established access session app tunnel, their Mac OS X device displays a Java exception error message similar to the following example: An uncaught exception was raised. Choose "Continue" to continue running in an inconsistent state. Choose "Crash" to halt the application and file a bug with Crash Reporter. Choosing "Crash" will result in the loss of all unsaved data. When the user selects Continue, the exception error message is immediately displayed again (loop). When the user selects Crash, the established app tunnel is terminated. Though the Java exception error message is displayed, the app tunnel functions as expected.

Impact

Cannot use Safari 10 web browser for an app tunnel that is Java Tunnel-enabled.

Conditions

This issue occurs when all of the following conditions are met: -- The local user device is running Mac OS X 10.12 (Sierra). -- The BIG-IP APM system is configured with an app tunnel that is Java Tunnel-enabled. -- The user established an access session using the Safari 10 web browser. -- The user launches an app tunnel session. -- The user attempts to use the established app tunnel.

Workaround

To work around this issue, you can use an alternate browser, or Apple Safari browser, or ignore the system generated error message while using the app tunnel.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips