Last Modified: Oct 06, 2020
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BIG-IP Install/Upgrade, TMOS
Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2
Opened: Aug 25, 2016
Related AskF5 Article: K41239735
UCS load fails, with the following error message: loaddb: 01080023:3: Error return while getting reply from mcpd: 0x10718e6, 010718e6:3: The requested primary admin user (user1) must exist in local user database.
UCS load or upgrade will fail.
Root login is disabled and the primary administrative user is set to anything other than 'admin', the default.
Before upgrading or generating the UCS, re-enable the root account by setting DB variable systemauth.disablerootlogin to 'false'. Unset the custom primary administrative user by setting DB variable systemauth.primaryadminuser to 'admin'. These settings may be safely reinstated after the upgrade is complete.