Bug ID 612792: Support RDP redirection for connections launched from APM Webtop on iOS

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
14.0.0,, 13.0.1

Opened: Aug 25, 2016

Severity: 3-Major


Launching Native RDP resource from APM Webtop might fail on iOS.


Native RDP resource can't be launched.


1. Native RDP resource is launched from APM Webtop on iOS. 2. The RDP connection is redirected from one RDP server to another. This typically happens in RDP farm (multiple RDP servers) deployments.


iOS RDP client version 8.1.35 allows workaround with following “Variable Assign” agent in Access Policy: Custom Variable: session.client.platform Custom Expression: set client_os [mcget {session.client.platform}]; return [expr {$client_os == "iOS" ? "Android" : $client_os}];

Fix Information

RDP redirection is now supported for connections launched from APM Webtop on iOS. Launching RDP resources from APM Webtop now requires at least version 8.1.35 of iOS RDP client.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips