Bug ID 612792: Support RDP redirection for connections launched from APM Webtop on iOS

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3

Fixed In:
14.0.0, 13.1.0.4, 13.0.1

Opened: Aug 25, 2016
Severity: 3-Major

Symptoms

Launching Native RDP resource from APM Webtop might fail on iOS.

Impact

Native RDP resource can't be launched.

Conditions

1. Native RDP resource is launched from APM Webtop on iOS. 2. The RDP connection is redirected from one RDP server to another. This typically happens in RDP farm (multiple RDP servers) deployments.

Workaround

iOS RDP client version 8.1.35 allows workaround with following “Variable Assign” agent in Access Policy: Custom Variable: session.client.platform Custom Expression: set client_os [mcget {session.client.platform}]; return [expr {$client_os == "iOS" ? "Android" : $client_os}];

Fix Information

RDP redirection is now supported for connections launched from APM Webtop on iOS. Launching RDP resources from APM Webtop now requires at least version 8.1.35 of iOS RDP client.

Behavior Change