Bug ID 613065: User can't generate netHSM key with Safenet 6.2 client using GUI

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,

Fixed In:
13.0.0, 12.1.2

Opened: Aug 26, 2016

Severity: 3-Major


With Safenet6.2, creating key using GUI may hang and timeout. The GUI eventually quits with error message.


netHSM key creation fails, GUI hang.


Installing Safenet6.2 client and attempting to create netHSM key from the GUI


You can use the corresponding tmsh command to create key.

Fix Information

NetHSM key waiting time has been increased and you can now create a netHSM key using GUI.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips