Bug ID 613065: User can't generate netHSM key with Safenet 6.2 client using GUI

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2

Opened: Aug 26, 2016
Severity: 3-Major

Symptoms

With Safenet6.2, creating key using GUI may hang and timeout. The GUI eventually quits with error message.

Impact

netHSM key creation fails, GUI hang.

Conditions

Installing Safenet6.2 client and attempting to create netHSM key from the GUI

Workaround

You can use the corresponding tmsh command to create key.

Fix Information

NetHSM key waiting time has been increased and you can now create a netHSM key using GUI.

Behavior Change