Bug ID 615816: APM session is terminated automatically if web based VPN client is running

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Opened: Sep 12, 2016

Severity: 2-Critical

Symptoms

If user logs onto APM and launches the VPN client and then closes the browser, the VPN will continue to run and the session will not stop. This is a change in behavior from previous plugin-based web clients.

Impact

User will have to explicitly close VPN application as well as the browser to logout of session.

Conditions

- VPN client is launched from the browser and is running when browser is closed.

Workaround

Close both the browser and the VPN client to stop the session.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips