Bug ID 616169: ASM Policy Export returns HTML error file

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1

Fixed In:
12.1.2, 11.6.2, 11.5.4 HF3

Opened: Sep 14, 2016

Severity: 3-Major


When attempting to export an ASM Policy the resulting file contains an HTML error page.


Unable to export ASM Policies.


It is not known what triggers this condition.


Delete all files in /ts/dms/policy/upload_files/. All files are transient and can safely be deleted.

Fix Information

Permissions are now explicitly set on exported ASM Policies so the GUI PHP process can successfully download it.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips