Bug ID 616242: basic_string::compare error in encrypted SSL key file if the first line of the file is blank

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
12.1.1, 12.1.0, 12.0.0, 11.6.1, 11.6.0, 11.5.4, 11.5.3, 11.5.2, 11.5.1, 11.5.0, 11.4.1, 11.4.0

Fixed In:
13.0.0, 12.1.2, 11.6.1 HF2, 11.5.4 HF3

Opened: Sep 14, 2016
Severity: 3-Major
Related AskF5 Article:
K39944245

Symptoms

Trying to load a configuration that references an encrypted SSL key file may fail if the first line of the SSL key file is blank. When this occurs, the system will report a vague error message: 01070711:3: basic_string::compare If this happens during an upgrade, the system will not load the configuration under the new software version, and will remain inoperative.

Impact

Configuration fails to load on upgrade with extremely unhelpful error message, and absolutely no indication as to what file was being processed at the time (or that this relates to a filestore file).

Conditions

This can occur if an affected configuration is present on a system running BIG-IP v11.3.0 or earlier, and is upgraded to BIG-IP v11.4.0 through v12.1.1.

Workaround

Remove the newlines at the beginning of any SSL key files that begin with a newline. During an upgrade scenario, edit the files in the filestore.

Fix Information

None

Behavior Change