Bug ID 617002: SWG with Response Analytics agent in a Per-Request policy fails with some URLs

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP SWG(all modules)

Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4

Fixed In:
13.0.0, 12.1.2 HF1, 11.6.1 HF2

Opened: Sep 15, 2016

Severity: 3-Major

Symptoms

SWG with Response Analytics agent in a Per-Request policy fails with some URLs

Impact

Client might receive resets for some URLs when response analytics doesn't function correctly.

Conditions

Response analytics agent is added to per-request policy and per-request policy is attached to the virtual. APM and SWG are provisioned and licensed.

Workaround

Remove response analytics agent from the per-request policy and perform categorization based only on URLs.

Fix Information

Correctly handle the response analytics for these URLs and dont send resets to client.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips