Last Modified: Sep 13, 2023
13.0.0, 12.1.2 HF1
Opened: Sep 15, 2016 Severity: 3-Major
After VPN tunnel is established, if network is switched and a Captive Portal is present in the new network, EdgeClient fails to re-establish VPN tunnel.
EdgeClient may show an error page for captive portal or stay in Reconnecting state for extended period. Disconnect button may not be responsive.
VPN tunnel is established. Place the computer in hibernation. Resume from hibernation and connect to a new network where a Captive Portal is present, e.g. Starbucks.
If captive portal is detected during reconnect, close VPN resources before showing captive portal authentication page.