Bug ID 617187: APM CustomDialer can't connect to APM server with invalid/untrusted SSL certificate

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2

Opened: Sep 16, 2016
Severity: 3-Major


If APM server uses untrusted SSL certificate/or it is accessed using IP address CustomDilaer, access is refused and there is no prompt to confirm the security warning.


VPN connection can't be established


APM has invalid certificate User uses CustomDialer to access VPN


Use valid SSL certificate on APM or add particular invalid certificate to trusted store on Windows

Fix Information

Now CustomDialer warns user about invalid certificate and allows to proceed with invalid certificate.

Behavior Change