Bug ID 619397: LCD shows error screen on boot or after license expires

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:

Opened: Sep 28, 2016
Severity: 4-Minor
Related AskF5 Article:


The LCD on BIG-IP iSeries appliances may display an error screen.


This may cause an unexpected error and subsequent navigation back to the LCD splash page.


This occurs if the appliance has just finished booting, or if the license has just expired.


Wait one minute and try to navigate the LCD screens again. If the system has already been licensed and is in the 'Active' state, subsequent attempts should work.

Fix Information

The LCD on BIG-IP iSeries appliances no longer displays an error screen just after boot or license expiration.

Behavior Change