Bug ID 619444: Edge browser prompts user to install f5-vpn from Windows Store

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5

Opened: Sep 28, 2016
Severity: 3-Major

Symptoms

When there are no components installed and user launches Network Access resource using Edge browser, Edge browser prompts user to install f5-vpn from Windows Store. This is confusing because there is no f5-vpn application in the Microsoft Store.

Impact

Potential confusion, which might generate support calls.

Conditions

- No recent F5 Networks client components installed on the system. - APM configured. - Edge Browser is used.

Workaround

Have end users dismiss this dialog box and follow the prompts in the browser to download and install F5 client components.

Fix Information

None

Behavior Change