Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ System
Known Affected Versions:
5.0.0, 5.0.0 HF1, 5.1.0
Fixed In:
5.2.0
Opened: Sep 30, 2016 Severity: 3-Major
After attempting to complete BIG-IQ's setup wizard, the following error appears in the restjavad logs repeatedly: [ERROR][27 Sep 2016 11:17:38 AEST][/shared/system/easy-setup EasySetupWorker] Unexpected exception: java.lang.NullPointerException
BIG-IQ cannot be setup when configured with VLANs referencing trunks. It was also found that this issue effects BigIQ writing audit logs to syslog. This is because the hostname is needed from the easy-setup worker
This issue occurs when BIG-IQ is configured with trunks for interfaces which are referenced via VLANs / Self IPs.
Use the CLI/tmsh to configure more complicated networking after running BIG-IQ setup.
BIG-IQ's setup wizard can now be completed when the internal VLAN is configured with a truck. See release notes for ID635584 for remaining related issues.