Bug ID 619890: BIG-IQ cannot be setup when configured with VLANs referencing trunks

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ System(all modules)

Known Affected Versions:
5.0.0, 5.0.0 HF1, 5.4.0 HF1, 5.4.0 HF2, 5.1.0

Fixed In:

Opened: Sep 30, 2016

Severity: 3-Major


After attempting to complete BIG-IQ's setup wizard, the following error appears in the restjavad logs repeatedly: [ERROR][27 Sep 2016 11:17:38 AEST][/shared/system/easy-setup EasySetupWorker] Unexpected exception: java.lang.NullPointerException


BIG-IQ cannot be setup when configured with VLANs referencing trunks. It was also found that this issue effects BigIQ writing audit logs to syslog. This is because the hostname is needed from the easy-setup worker


This issue occurs when BIG-IQ is configured with trunks for interfaces which are referenced via VLANs / Self IPs.


Use the CLI/tmsh to configure more complicated networking after running BIG-IQ setup.

Fix Information

BIG-IQ's setup wizard can now be completed when the internal VLAN is configured with a truck. See release notes for ID635584 for remaining related issues.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips