Bug ID 622244: Edge client can fail to upgrade when always connected is selected

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: Oct 12, 2016

Severity: 2-Critical

Symptoms

Attempt to upgrade an Edge client may fail if the Always Connected mode is enabled

Impact

Upgrade will fail

Conditions

Always Connected is selected in BIG-IP when upgrading the client

Workaround

Disable the Always Connected mode

Fix Information

Upgrade functions as intended regardless of connection mode

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips