Bug ID 623174: Thales HSM HA failover failed

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6

Opened: Oct 18, 2016

Severity: 3-Major


If a Thales HSM is disabled, then both HSMs in an HA configuration are removed from service.


SSL traffic failure even if it is backed by the Thales HSM HA setup.


Thales HSM HA is setup and one HSM is taken down.


Reinstalling Thales with the working HSM appliance might solve this issue.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips