Bug ID 623174: Thales HSM HA failover failed

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Oct 18, 2016

Severity: 3-Major

Symptoms

If a Thales HSM is disabled, then both HSMs in an HA configuration are removed from service.

Impact

SSL traffic failure even if it is backed by the Thales HSM HA setup.

Conditions

Thales HSM HA is setup and one HSM is taken down.

Workaround

Reinstalling Thales with the working HSM appliance might solve this issue.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips