Bug ID 623862: Google Chrome may not launch F5 VPN app automatically in specific case

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Opened: Oct 19, 2016
Severity: 3-Major

Symptoms

Google Chrome may not launch F5 VPN app when an auto-launch is enabled for Network Access resource and previous agent in the Access Policy is some endpoint agent.

Impact

Auto launch is not working

Conditions

All conditions should be met: - Google chrome is used to access APM; - Webtop has configured auto-launch of Network Access resource or webtop has type 'Network Access'; - An endpoint agent check is last interactive agent before webtop in an Access Policy.

Workaround

To launch application click on the tile To avoid issue in general: Add MessageBox agent between last Endpoint Agent and 'Allow' ending to allow Google Chrome get focus before showing webtop

Fix Information

None

Behavior Change