Symptoms

Google Chrome may not launch F5 VPN app when an auto-launch is enabled for Network Access resource and previous agent in the Access Policy is some endpoint agent.

Impact

Auto launch is not working

Conditions

All conditions should be met: - Google chrome is used to access APM; - Webtop has configured auto-launch of Network Access resource or webtop has type 'Network Access'; - An endpoint agent check is last interactive agent before webtop in an Access Policy.

Workaround

To launch application click on the tile To avoid issue in general: Add MessageBox agent between last Endpoint Agent and 'Allow' ending to allow Google Chrome get focus before showing webtop

Fix Information

None

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips