Bug ID 624245: Hung tasks leading to system problems and lack of management access via ssh/GUI

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4

Fixed In:
11.6.1 HF2

Opened: Oct 21, 2016

Severity: 2-Critical

Symptoms

Problems with bigd, snmpd and other daemons. System becomes inaccessible via ssh and GUI. Hung tasks recorded in kern logs, typically snmpd, bigd, chmand, big3d hung. Caused by Centos kernel bug in netlink code where mutex is left locked on error path.

Impact

SNMP traffic fails with hung tasks. Reboot required.

Conditions

Seen when a system is handling heavy SNMP traffic and memory is low.

Workaround

Apparently reducing SNMP load helps avoid/postpone the problem.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips