Bug ID 624616: Safenet uninstall is unable to remove libgem.so

Last Modified: Mar 12, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed In:
13.0.0, 12.1.2 HF1, 11.6.1 HF2

Opened: Oct 24, 2016
Severity: 3-Major

Symptoms

When uninstalling Safenet client 6.2 from a BIG-IP chassis, it can't remove libgem.so and generates the following error: rm: cannot remove `/usr/lib64/openssl/engines/libgem.so': Read-only file system.

Impact

Uninstall is unable to complete.

Conditions

This can be triggered when uninstalling the safenet client using the command safenet-sync.sh -u.

Workaround

None.

Fix Information

When uninstalling Safenet client 6.2 from a BIG-IP chassis, the system can now remove libgem.so, so there is no error condition, and uninstall can complete as expected.

Behavior Change