Bug ID 624966: Edge client starts new APM session when Captive portal session expire

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Fixed In:
13.0.0, 12.1.2 HF1

Opened: Oct 26, 2016

Severity: 3-Major

Symptoms

When a Captive portal session expires during Network Access, Edge-Client shows the Captive portal Authentication page. If the user doesn't authenticate for some amount of time (30-60sec) the Edge Client tries to disconnect the current session. When the user successfully authenticates, Edge Client starts new APM session instead of waiting until the user authenticates on Captive page.

Impact

The Edge Client starts a new session when it should re-use the existing session.

Conditions

This can occur when Captive portal is configured and the session expires.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips