Bug ID 626438: Frame is not showing in the browser and/ or an error appears

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed In:
13.0.0, 12.1.2 HF1

Opened: Nov 02, 2016
Severity: 3-Major


frame going blank when ASM policy enabled. this will trigger the following JS error in clients console: Uncaught TypeError: Cannot read property '3' of undefined


Site not operating correctly.


Asm policy enabled. Device id is enabled theough one of the supporting features



Fix Information

Fixed device id javascript issue that prevented a frame from being displayed .

Behavior Change