Bug ID 626438: Frame is not showing in the browser and/ or an error appears

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed In:
13.0.0, 12.1.2 HF1

Opened: Nov 02, 2016
Severity: 3-Major

Symptoms

frame going blank when ASM policy enabled. this will trigger the following JS error in clients console: Uncaught TypeError: Cannot read property '3' of undefined

Impact

Site not operating correctly.

Conditions

Asm policy enabled. Device id is enabled theough one of the supporting features

Workaround

N/a

Fix Information

Fixed device id javascript issue that prevented a frame from being displayed .

Behavior Change