Bug ID 626721: "reset-stats auth login-failures" command for unknown users causes secondary mcpd processes to restart

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4, 12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: Nov 03, 2016

Severity: 3-Major

Symptoms

Running the command "tmsh reset-stats auth login-failures <username>" on a bladed system can cause the mcpd process to restart on secondary blades if the <username> is not an actual user on the system. The /var/log/ltm log file will contain errors messages similar to: Configuration error: Configuration from primary failed validation: 01020036:3: The requested username (username) was not found.... failed validation with error 16908342

Impact

mcpd processes on secondary blades restart, possibly causing loss of traffic and a failover (if in a device cluster).

Conditions

This occurs on VIPRION systems when running the command for a user that doesn't exist on the other blades.

Workaround

Run the command "tmsh reset-stats auth login-failure <username>" using only valid usernames.

Fix Information

Prevented the command "tmsh reset-stats auth login-failure <username>" from restarting mcpd instances on secondary blades when <username> is an unknown user. The bad command is intercepted at the primary blade and is dealt with there.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips