Bug ID 627063: Browser will be stuck on 'checking endpoint status' in some cases

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:
13.1.0

Opened: Nov 04, 2016
Severity: 3-Major

Symptoms

If the APM end user selects 'No' in response to the prompt 'Allow this site to inspect your machine', the Firefox and Chrome browsers will hang on the 'checking endpoint status' page.

Impact

Browser hangs on the 'checking endpoint status' page.

Conditions

-- Firefox or Chrome browser is used to launch endpoint inspection helper app. -- The APM end user does not allow the app to perform endpoint check at launch time.

Workaround

Use a different browser.

Fix Information

End-User "no" responses to "Allow this site to inspect your machine" no longer results in a browser hang at "checking endpoint status" in Firefox.

Behavior Change