Bug ID 627063: Browser will be stuck on 'checking endpoint status' in some cases

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:

Opened: Nov 04, 2016

Severity: 3-Major


If the APM end user selects 'No' in response to the prompt 'Allow this site to inspect your machine', the Firefox and Chrome browsers will hang on the 'checking endpoint status' page.


Browser hangs on the 'checking endpoint status' page.


-- Firefox or Chrome browser is used to launch endpoint inspection helper app. -- The APM end user does not allow the app to perform endpoint check at launch time.


Use a different browser.

Fix Information

End-User "no" responses to "Allow this site to inspect your machine" no longer results in a browser hang at "checking endpoint status" in Firefox.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips