Bug ID 628402: Operator users receive 'can't get object count from mcpd' error in response to certain commands

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,

Fixed In:
13.0.0, 13.0.0, 13.0.0, 13.0.0, 12.1.4

Opened: Nov 14, 2016

Severity: 3-Major

Related Article: K79213220


Operator users receive the following error in response to certain commands: Unexpected Error: Can't display all items, can't get object count from mcpd.


Operator-level users are unable to issue 'show' and 'list' commands on top-level objects, but can 'show' and 'list' specific configuration objects.


-- The user is 'Operator' level. -- The command is a top-level list or show command, such as the 'show running-config' command.


Issue commands for specific configuration objects.

Fix Information

Operator-level users are now able to issue 'show' and 'list' commands on top-level objects without error.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips