Bug ID 628687: Edge Client reconnection issues with captive portal

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: Nov 15, 2016

Severity: 3-Major

Symptoms

Edge Client stuck at 'Reconnecting' when losing connection to Captive Portal with certificate warning.

Impact

EdgeClient stuck at "Reconnecting".

Conditions

Connect to APM through a captive portal.

Workaround

None.

Fix Information

Edge Client no longer hangs at 'Reconnecting' when losing connection to Captive Portal with certificate warning.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips