Bug ID 628858: Correct IP address is not shown for the client IP in some FPS alerts

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Fraud Protection Service (FPS)(all modules)

Known Affected Versions:
5.1.0

Opened: Nov 16, 2016
Severity: 3-Major

Symptoms

If an alert is received from a client that is behind multiple intermediate proxies, the wrong client IP is extracted from the alert.

Impact

Client IP address field populated is actually an intermediate device, which is a wrong value.

Conditions

There has to be one or more intermediate proxies between client and server.

Workaround

None

Fix Information

None

Behavior Change