Bug ID 630571: Edge Client on Mac OSX Sierra stuck in a reconnect loop

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed In:
12.1.2 HF1

Opened: Nov 29, 2016
Severity: 3-Major
Related Article:
K35254214

Symptoms

Upon waking laptop Edge Client stuck in a reconnect loop.

Impact

Cannot connect to VPN, and the Edge Client gets stuck in a reconnect loop.

Conditions

Full-Tunnel, no Local LAN Access profile; when opening the device lid, which attempts to reconnect to the VPN service. This occurs only with MAC OS X 10.12.1.

Workaround

Allow local subnet access set to enabled.

Fix Information

In this release, using MAC OS X 10.12.1 now resumes a connection to VPN using the Edge Client.

Behavior Change