Bug ID 630571: Edge Client on Mac OSX Sierra stuck in a reconnect loop

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Nov 29, 2016

Severity: 3-Major

Related Article: K35254214

Symptoms

Upon waking laptop Edge Client stuck in a reconnect loop.

Impact

Cannot connect to VPN, and the Edge Client gets stuck in a reconnect loop.

Conditions

Full-Tunnel, no Local LAN Access profile; when opening the device lid, which attempts to reconnect to the VPN service. This occurs only with MAC OS X 10.12.1.

Workaround

Allow local subnet access set to enabled.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips