Bug ID 631572: Cryptic error relating to the liveinstall.movelicense DB variable

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Fixed In:
13.0.0 HF1

Opened: Dec 02, 2016

Severity: 4-Minor

Symptoms

Unable to install, with an error containing, "Could not access license source".

Impact

Installation fails when this DB variable is set.

Conditions

liveinstall.movelicense needs to be disabled (with the config saved). lind may need to be restarted (or the system rebooted after the change). A new slot (nonexistent volume) needs to be chosen for the new installation.

Workaround

Enable liveinstall.movelicense (or reset-to-default). Save the configuration. bigstart restart lind. Either the aborted installation will resume, or a new one will succeed.

Fix Information

A more helpful message is now provided: failed (--nomovelicense specified, but target volume (1) does not exist.)

Behavior Change

Guides & references

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