Bug ID 631626: Unable to delete an access profile which contains a route domain agent

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.1, 12.1.2, 12.1.3,,,,,,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,

Fixed In:

Opened: Dec 02, 2016

Severity: 3-Major


If an Access profile contains a policy with a route domain agent, the policy cannot be copied or deleted from the GUI or command line tools. The GUI and CLI both fail with the following message: Operation error: getHash failed


Cannot delete or copy the Access profile.


Access profile contains a route domain agent.


Delete the route domain agent from the VPE and then copy/delete the Access profile.

Fix Information

You can now copy and delete Access profiles which contain a route domain agent.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips