Bug ID 633115: Install of the DDoS Hybrid Defender rpm may appear to hang

Last Modified: Apr 19, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Dec 12, 2016
Severity: 3-Major

Symptoms

Occasionally, the installation of the DDoS Hybrid Defender rpm appears to hang. After several minutes, an error message (file upload failed) could be displayed.

Impact

The configuration utility appears to hang, and does not display anything for several minutes.

Conditions

This may occur while installing the DDoS Hybrid Defender rpm.

Workaround

Workaround: If this occurs, first try refreshing the screen and clicking on DoS Protection > Quick Configuration to see if the installation actually completed. If it did, you will see the configuration screens and can proceed with the setup. Otherwise, an error may have occurred while uploading the rpm. Try installing again. If you suspect the rpm is corrupt, re-download the rpm and the md5 file from the F5 downloads site. Use the md5 file to ensure the integrity of the rpm, then proceed with the installation.

Fix Information

None

Behavior Change