Bug ID 634146: scriptd crash during iApp reconfiguration

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1

Opened: Dec 17, 2016
Severity: 3-Major

Symptoms

Scriptd crashes on SIGABT While trying to reconfigure an iApp (f5.ldap), and in /var/log/scriptd.out you see the following entry: terminate called after throwing an instance of 'CLI::Exception' what(): In root folder, can't get partition folder /var/log/ltm contains this signature: info scriptd[22758]: 01420004:6: Starting iApp template /Common/f5.ldap notice mcpd[5799]: 01070418:5: connection 0x5f654348 (user <user>) was closed with active requests err scriptd[5619]: 014f0004:3: stopping worker process (22758) socket error

Impact

You are unable to update the iApp and may need to uninstall and re-install it.

Conditions

This can be triggered if you click into the iApp, select reconfigure, and hit finish without making any changes.

Workaround

You may be able to avoid this by ensuring that the "Do you wish to upgrade this template?" checkbox is checked when reconfiguring the iApp.

Fix Information

None

Behavior Change