Bug ID 635972: Missing icons from custom fonts

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:
13.1.0

Opened: Dec 28, 2016

Severity: 3-Major

Symptoms

You may experience a missing icon that resides in custom fonts when using Internet Explorer and the client caching type is not set to "preserve".

Impact

Page rendering. Not affects functionality.

Conditions

- Internet Explorer. - The client caching type is not set to "preserve".

Workaround

Set the client caching type to "preserve" for fonts.

Fix Information

Now icons are rendered correctly with Portal Access to Microsoft OWA 2016. A Hardcoded rule to preserve client side caching for fonts when it is enabled for CSS has been added.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips