Bug ID 637745: Edge client may terminate session sooner than what is specified in inactivity timeout

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:

Opened: Jan 09, 2017
Severity: 3-Major


In some cases, APM session may be terminated in 15 minutes even if inactivity timeout is much longer


APM session will be terminated and user will be required to authenticate again.


- Inactivity timeout on APM is set to more than 15 minutes. - Edge client is unable to re-establish VPN session for 15 minutes.



Fix Information

Now Edge Client will not terminate the session without notice, in response to 15 minutes of network connection failure. Instead, it will attempt to re-establish the VPN connection using the existing APM user session if that session's maximum timeout value is not yet reached.

Behavior Change