Bug ID 637811: Upgrade failure when Common Criteria Mode is enabled

Last Modified: Apr 19, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Opened: Jan 09, 2017
Severity: 3-Major
Related AskF5 Article:
K33740080

Symptoms

When the software is in "Common Criteria Mode", an upgrade via the Web UI is not possible, because the upgrade process automatically generates a UCS file, but Common Criteria requires that a password be supplied whenever a UCS is generated. The Web UI does not take this in to account, and never asks for a password for the UCS file.

Impact

Software cannot be updated using the Web UI. The install fails with no indication as to why.

Conditions

Common criteria mode is enabled (i.e., the db variable security.commoncriteria is set to true).

Workaround

Disable Common Criteria Mode before upgrade by setting the db variable security.commoncriteria to false.

Fix Information

None

Behavior Change