Bug ID 638935: Monitor with send/receive string containing double-quote may cause upgrade to fail.

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed In:
13.0.0, 12.1.2 HF1, 11.6.2, 11.5.4 HF3

Opened: Jan 12, 2017
Severity: 1-Blocking
Related AskF5 Article:


When you upgrade from an affected version, the config gets saved before moving to the new version, thus dropping the enclosing quotes and causing a load failure when booting into the new version.


Configuration fails to load.


Configuration where monitor string contains \" (backslash double-quote) but does not contain one of the following characters: ' (single quote), | (pipe), { (open brace), } (close brace), ; (semicolon), # (hashtag), literal newline, or literal space.


Manually edit each string in the bigip.conf to include enclosing quotes in order to get the config to load the first time.

Fix Information

Configs load successfully after upgrade. Surrounding quotes, if missing, are added to strings in the bigip.conf file after upgrade. For example: \"service_status\":\"on\".+\"maintenance\":\"off\" in the recv, send recv-disable and username fields. Output of list ltm monitor and bigip.conf match. Reloading the same config via tmsh does not cause unintentional changes, such as losing a level of escape in monitor strings. If you have an escaped quote in your configuration, and are moving to a configuration with this the dependency of this fix, you cannot reload the configuration or the license which also reloads the configuration. Doing so, will cause the config load to fail.

Behavior Change