Bug ID 641482: Subscriber remains in delete pending state until CCR-t ack has success as result code is received

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP PEM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 13.0.0

Fixed In:
13.1.0, 13.0.0 HF1, 12.1.2 HF1, 11.6.3

Opened: Jan 26, 2017
Severity: 3-Major


BIG-IP subscriber session will remain in delete pending (stale) state if the Result-code received Acknowledgement from Gx or Gy and is marked as Failure for CCR-T request.


The subscriber session in BIG-IP will stay in delete pending state (stale)


The stale session happens, during subscriber termination and if any CCR-T request for Gx or Gy receives an acknowledgement with non-SUCCESS in Result-code AVP


A tmm restart will cleanup all the stale sessions

Fix Information

Fix will cleanup the session if a CCR-T acknowledgement is received irrespective of the Result-code AVP

Behavior Change