Bug ID 643507: Removing a Data Collection Device may take a long time, and will not show an error dialog if removal times out

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ System User Interface(all modules)

Known Affected Versions:
5.2.0, 5.4.0, 5.4.0 HF1, 5.4.0 HF2, 6.0.0, 6.0.1

Opened: Feb 06, 2017
Severity: 4-Minor


When removing a Data Collection Device, the removal task may take a long time to complete. While this task runs, you are free to use the UI or log out and the task will continue to run on your BIG-IQ. If the task fails or times out, you will not see an error message dialog.


Removal may fail without presenting an error message.


This can occur when you remove a Data Collection Device with a large amount of data.


Attempt to remove the data collection device again.

Fix Information


Behavior Change