Bug ID 647020: Hide datasync-global-dg from the Device Group List page

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM, FPS(all modules)

Known Affected Versions:
12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Fixed In:
14.0.0

Opened: Feb 23, 2017

Severity: 3-Major

Symptoms

This device-group 'datasync-global-dg' is created and updated automatically, and should not be modified or deleted manually.

Impact

The system may go offline, and errors may appear 'Can't associate Datasync Update Files'.

Conditions

The 'datasync-global-dg' data-group gets deleted manually.

Workaround

After accidentally deleting the datasync-global-dg device-group, the easiest way to resolve this issue is to perform the following procedure: 1. Run the following command: tmsh save sys config. 2. Run the following command: tmsh load sys config. 3. Wait a few seconds. If system is Offline, then wait about 3 minutes until the system is ACTIVE. 4. Run the following command: tmsh save sys config (for a second time). 5. Perform a force sync of datasync-global-dg: From the GUI of the same device (the device that was previously offline), select 'Sync Device to Group', making sure to check 'Overwrite Configuration', and click 'Sync'. 6. Wait until the devices are both ACTIVE and 'In Sync'.

Fix Information

The device-group datasync-global-dg is now hidden from the Device Group List page, but still should appear in the 'Device Management Overview' page to allow controlling the sync.

Behavior Change

Guides & references

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