Bug ID 647020: Hide datasync-global-dg from the Device Group List page

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM, FPS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,

Fixed In:

Opened: Feb 23, 2017
Severity: 3-Major


This device-group 'datasync-global-dg' is created and updated automatically, and should not be modified or deleted manually.


The system may go offline, and errors may appear 'Can't associate Datasync Update Files'.


The 'datasync-global-dg' data-group gets deleted manually.


After accidentally deleting the datasync-global-dg device-group, the easiest way to resolve this issue is to perform the following procedure: 1. Run the following command: tmsh save sys config. 2. Run the following command: tmsh load sys config. 3. Wait a few seconds. If system is Offline, then wait about 3 minutes until the system is ACTIVE. 4. Run the following command: tmsh save sys config (for a second time). 5. Perform a force sync of datasync-global-dg: From the GUI of the same device (the device that was previously offline), select 'Sync Device to Group', making sure to check 'Overwrite Configuration', and click 'Sync'. 6. Wait until the devices are both ACTIVE and 'In Sync'.

Fix Information

The device-group datasync-global-dg is now hidden from the Device Group List page, but still should appear in the 'Device Management Overview' page to allow controlling the sync.

Behavior Change