Bug ID 647706: iOS RDP client fails to connect to RD Connection Broker via APM's Native RDP resource

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1

Opened: Feb 25, 2017
Severity: 3-Major

Symptoms

iOS RDP client fails to connect to Windows Server 2012/2016 with RD Connection Broker role installed via APM's Native RDP resource. When user launches Native RDP resource from APM Webtop, RDP client shows following error messages: -- Can't connect to the Remote Desktop Gateway. Contact your network administrator for assistance. (Error code: 0x03000008). -- Disconnected from server vpn.example.com with error code 0x00000003.

Impact

Connection from RD client to Terminal Server via BIG-IP APM fails.

Conditions

Using iOS client to connect to Windows Server 2012/2016 with RD Connection Broker role installed via APM's Native RDP resource.

Workaround

iOS does not work in this case, but you can connect using a client device besides iOS such as Android.

Fix Information

iOS RDP client now can connect to Windows Server 2012/2016 with RD Connection Broker role installed via APM's Native RDP resource.

Behavior Change