Bug ID 648597: Command needed to restore Access data after upgrading to the latest BIG-IQ system

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ Monitoring - Dashboards & Reports(all modules)

Fixed In:
5.2.0

Opened: Mar 02, 2017
Severity: 3-Major

Symptoms

After a software upgrade from to the latest BIG-IQ release and restoring the snapshot to retrieve the data, a command is needed to have the data successfully restored.

Impact

User cannot successfully restore data if a command is not entered.

Conditions

After a software upgrade from to the latest BIG-IQ release and restoring the snapshot to retrieve the data.

Workaround

After upgrading from 5.0 or 5.1, the admin sends the POST request to the below rest API. This step is needed to restore session data after upgrading. The admin has to perform this step after Elastic snapshot restore is completed. Sessions that were created before the upgrade are not displayed in the Sessions Report or in the Active Sessions report if this step was not performed after the upgrade. restcurl -X POST -u admin:admin http://localhost:8100/mgmt/cm/access/reports/access-es-upgrade-task -d ‘{ }’

Fix Information

This issue has been fixed and you no longer need to perform additional steps to restore Access data after upgrade.

Behavior Change