Bug ID 648876: Discovery of a BIG-IP Advanced Firewall service may fail if the service is newly provisioned on the BIG-IP

Last Modified: Dec 11, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ Network Security (AFM)(all modules)

Known Affected Versions:
5.1.0

Opened: Mar 03, 2017
Severity: 3-Major

Symptoms

Discovery of the Advanced Firewall service may fail with an error message similar to: check if iControl REST service is running on the BIG-IP

Impact

The Advanced Firewall service cannot be discovered on the BIG-IQ due to a BIG-IP REST service issue.

Conditions

A BIG-IP Local Traffic service is already imported on the BIG-IQ and then the Advanced Firewall service is provisioned on the BIG-IP and that service is then discovered by the BIG-IQ.

Workaround

If the discovery fails with the indicated symptoms, the restjavad service must be restarted on the BIG-IP. The user should log onto the BIG-IP shell and execute the following command: bigstart restart restjavad

Fix Information

None

Behavior Change