Bug ID 649177: Testing for connection to SMTP Server always returns "OK"

Last Modified: May 28, 2024

Affected Product(s):
BIG-IP AVR(all modules)

Known Affected Versions:
12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:
13.1.0, 12.1.3.7

Opened: Mar 06, 2017

Severity: 3-Major

Related Article: K54018808

Symptoms

When you click the SMTP GUI config "Test Connection" button it always gives green "OK" response, even if there is no network, or if the DNS response is NXDomain.

Impact

Validation of SMTP server availability is incorrect

Conditions

This is encountered when testing the SMTP connection using the GUI.

Workaround

You can test SMTP at the command line by attempting to send a test email, as in this example (substitute user@example.com with your valid email address): # echo "ssmtp test mail" | mail -vs "Test email" user@example.com

Fix Information

The 'Test Connection' button for the SMTP server configuration reports errors as expected.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips