Bug ID 652146: Email agent does not send email if the remote server does not provide a 200 OK response to VRFY request.

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1

Opened: Mar 18, 2017

Severity: 3-Major

Related Article: K07269132

Symptoms

Access Policy Email Agent does not send email if the remote server does not provide a 200 OK response to VRFY request.

Impact

The Access Policy Email Agent does not send mail messages or log an error about mail not being sent.

Conditions

The version of CURL included in 13.0.0 uses VRFY requests to confirm recipients are valid before sending mail. Many servers consider VRFY a potential leak of information and will respond '252 - Not verified' and the BIG-IP system will not send the message.

Workaround

None.

Fix Information

The APM Email agent no longer attempts to verify recipient addresses and will blindly send emails to the requested addresses. This is correct behavior.

Behavior Change

The APM Email agent (v13.1.0 and later) will not verify recipient addresses before sending email messages. This is correct behavior.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips