Bug ID 652200: Failure to update ASM enforcer about account change.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1, 12.1.3

Opened: Mar 19, 2017

Severity: 2-Critical

Related Article: K81349220


There is an error updating BD with the following information: Errors: ------------ bd_agent|ERR|...|F5::BdAgent::handle_bd_pipe_message,,Some records sent to enforcer were not handled ECARD|ERR |...|account_id_table_management.cpp:0222|Failed to PUT table ECARD|ERR |...|temp_func.c:0850|CONFIG_TYPE_ACCOUNTS message had errors in block_index: 0. status=9 -------------


Traffic is blocked due to Unknown HTTP selector


In a high availability environment (with manual failover and ASM) with a UCS load that contains policies with the same names.


Use one of the following Workaround: A) Deactivate and reactivate the affected policy. B) Restart ASM on the affected device.

Fix Information

The system now correctly handles a UCS containing policies with the same names in a high availability environment (with manual failover and ASM).

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips