Bug ID 652820: xdg-open fails to open custom protocol link (at first attempt) causing Google Chrome not to open F5 apps (f5vpn, f5epi) on Fedora 25

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.0.0,,,,,, 14.0.1,

Opened: Mar 22, 2017

Severity: 3-Major


F5's applications (f5vpn, f5epi) can't be launched from the webtop/webpage when Google Chrome is used on Fedora 25 or Fedora 26. This happens because of improper behavior of 'gio' utility which fails to process custom protocol link request ("f5-vpn://..."). gio utility is invoked by xdg-open script which, in turn, is invoked by Google Chrome. Firefox browser is not affected.


F5's application f5vpn and f5epi can't be launched from a web page by the first click. The second click within a short amount of time works fine.


It happens when all conditions are met: * Fedora 25/26 Linux distribution. * Gnome as desktop manager. * Google Chrome.


* Click the second time on webtop resource icon or "Try again" link within the short amount of time (less than a minute). * Use Firefox browser on Fedora as it's not affected.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips