Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ Device User Interface
Known Affected Versions:
5.1.0
Fixed In:
5.2.0
Opened: Apr 01, 2017 Severity: 3-Major
Attempts to reactivate a license in a regkey pool cannot be completed because the Activate button is disabled.
The license cannot be reactivated.
When reactivating a license in a regkey pool that requires a new EULA to be accepted, the EULA doesn't display.
The pool license reactivation must be completed through the command line. 1. Determine the regkey pool ID: restcurl cm/device/licensing/pool/regkey/licenses/'?$select=name,id' 2. Save the EULA to a file restcurl cm/device/licensing/pool/regkey/licenses/{id from step 1}/offerings/{regkey}/'?$select=eulaText,status' > /var/tmp/eula.txt 4. Edit /var/tmp/eula.txt and, at the end of the file, change the status from "ACTIVATING_AUTOMATIC_NEED_EULA_ACCEPT" to "ACTIVATING_AUTOMATIC_EULA_ACCEPTED" 5. curl -X PATCH --upload-file /var/tmp/eula.txt http://localhost:8100/cm/device/licensing/pool/regkey/licenses/{id from step 1}/offerings/{regkey}
The EULA now properly displays and you can accept it.