Bug ID 658039: License reactivation fails when a EULA has changed

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ Device User Interface(all modules)

Known Affected Versions:
5.2.0

Fixed In:
5.4.0

Opened: Apr 12, 2017
Severity: 4-Minor

Symptoms

If you try to reactivate a license when the EULA has changed, you get a message similar to: "The system returned an unexpected error (400 Bad Request). Validation of PATCH failed."

Impact

License fails to complete the reactivation.

Conditions

This can happen for utility, volume, and FPS licenses if you navigate away from the license properties page before accepting the new EULA.

Workaround

This issue won't occur if you click the "Accept" button at the bottom of the screen before you navigate away from the license properties screen.

Fix Information

None

Behavior Change