Bug ID 658039: License reactivation fails when a EULA has changed

Last Modified: Nov 22, 2021

Affected Product(s):
BIG-IQ Device User Interface(all modules)

Known Affected Versions:

Opened: Apr 12, 2017

Severity: 4-Minor


If you try to reactivate a license when the EULA has changed, you get a message similar to: "The system returned an unexpected error (400 Bad Request). Validation of PATCH failed."


License fails to complete the reactivation.


This can happen for utility, volume, and FPS licenses if you navigate away from the license properties page before accepting the new EULA.


This issue won't occur if you click the "Accept" button at the bottom of the screen before you navigate away from the license properties screen.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips