Bug ID 658039: License reactivation fails when a EULA has changed

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Device User Interface(all modules)

Known Affected Versions:
5.2.0

Opened: Apr 12, 2017

Severity: 4-Minor

Symptoms

If you try to reactivate a license when the EULA has changed, you get a message similar to: "The system returned an unexpected error (400 Bad Request). Validation of PATCH failed."

Impact

License fails to complete the reactivation.

Conditions

This can happen for utility, volume, and FPS licenses if you navigate away from the license properties page before accepting the new EULA.

Workaround

This issue won't occur if you click the "Accept" button at the bottom of the screen before you navigate away from the license properties screen.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips